Legislature(1997 - 1998)

04/23/1997 03:27 PM House L&C

Audio Topic
* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
txt
 HB 203 - ACTIONS FOR UNLAWFUL TRADE PRACTICES                                 
                                                                               
 CHAIRMAN ROKEBERG announced the next item of business, House Bill             
 No. 203, "An Act relating to actions for unlawful trade practices."           
                                                                               
 Number 1513                                                                   
                                                                               
 REPRESENTATIVE FRED DYSON, sponsor, advised members that                      
 Representative Croft and the person on line from the Office of the            
 Attorney General would address technical questions about Alaska's             
 consumer protection law.  He stated, "Since the mid-80s, we have              
 continued to defund the Attorney General's consumer fraud                     
 department.  And it's been reduced to the level where only the most           
 extreme cases are they able to handle.  And ... the response for              
 dealing with consumer fraud has largely fallen to the BBB, the                
 Better Business Bureau, who has no legal standing in enforcement."            
                                                                               
 REPRESENTATIVE DYSON said this bill purports to equip private                 
 citizens with most of the power of the Attorney General in terms of           
 seeking relief from fraud and injunctive power to stop it while it            
 is occurring.  It appeals to him because it gives private citizens            
 the power to do the enforcement and to seek relief.                           
                                                                               
 REPRESENTATIVE DYSON explained that part of the problem previously            
 was, as he remembered it, a $200 limit for punitive damages.  This            
 made it virtually impossible to find an attorney willing to take              
 the case.  As he understood it, it was also impossible to get an              
 injunction to stop a fraudulent act until going to court and                  
 obtaining a verdict of guilty.  This bill provides the means to               
 cure all of those problems.                                                   
                                                                               
 Number 1674                                                                   
                                                                               
 REPRESENTATIVE DYSON noted that a fair amount of fraud occurs in              
 Alaska,  He cited examples related to telemarketing, used cars in             
 Anchorage, "bait-and-switch" deals involving meat, mail-order and             
 pyramid schemes, and airline discount ticket deals.  Nationwide,              
 Alaska is the state least prepared, in terms of available staff or            
 resources, to deal with consumer fraud.  The Better Business Bureau           
 in Alaska has been receiving 100 to 300 calls a day.  In 1995, the            
 last year for which figures are available, there were 20,562 calls            
 relating to concerns about consumer fraud.  Since January of this             
 year, Representative Dyson indicated he and Representative Croft              
 had been working a good deal with the Administration, and he                  
 believes the Administration is wholeheartedly in favor of this.               
                                                                               
 Number 1804                                                                   
                                                                               
 REPRESENTATIVE COWDERY asked Representative Dyson to comment about            
 the amount of "actual damages or $500" in Section 2.  He said it              
 seems to be a very small figure.                                              
                                                                               
 REPRESENTATIVE DYSON stated, "Remember, it was $200 before," then             
 indicated the punitive damages are triple the actual damages award.           
 He deferred to Mr. Schwartz for technical answers.                            
                                                                               
 CHAIRMAN ROKEBERG invited Representative Dyson to join the                    
 committee at the table.                                                       
                                                                               
 Number 1889                                                                   
                                                                               
 DAVEED SCHWARTZ, Assistant Attorney General, Commercial Section,              
 Civil Division (Anchorage), Department of Law, testified via                  
 teleconference from Anchorage, saying he is in charge of consumer             
 protection enforcement for the department.  He stated, "The                   
 Department of Law's official position on this bill is that we                 
 enthusiastically support it.  We see it as a way of enhancing a               
 private litigant's ability to sue under the consumer protection act           
 and to exercise their private right of action ... to obtain redress           
 for a consumer protection violation, and this being especially                
 important in our era of dwindling public resources devoted to                 
 consumer protection enforcement."                                             
                                                                               
 MR. SCHWARTZ pointed out that the department hasn't taken                     
 individual complaints from the public in the area of consumer                 
 protection for about ten years; that function had been eliminated.            
 Whereas they once had about 16 people in a separate consumer                  
 protection section, they now have a very small staff to litigate              
 the most egregious violations, some of which Representative Dyson             
 had mentioned.  They try to litigate cases involving large numbers            
 of consumers and try to get refunds.  Although fairly successful              
 with what they do, they are only a shadow of the staff that existed           
 in the 1980s.                                                                 
                                                                               
 Number 2002                                                                   
                                                                               
 MR. SCHWARTZ agreed this bill will enhance a consumer's ability and           
 incentive to sue under the consumer protection act.  Referring to             
 Representative Cowdery's question about Section 2, Mr. Schwartz               
 stated, "Section 2, as amended, would expand the types of actions             
 available.  Currently, under the private right of action section of           
 the consumer protection statute, a person must suffer an                      
 ascertainable loss of money or property in order to bring a private           
 action under the consumer protection act.  Last year, the                     
 legislature amended the consumer protection act to make unwanted              
 telephone solicitation a violation of the consumer protection act."           
                                                                               
 MR. SCHWARTZ pointed out that the new Anchorage telephone directory           
 and "some other books" contain black dots next to a few customers'            
 names.  He explained, "If a telemarketer calls a person with a                
 black dot next to their name, that's a violation of the consumer              
 protection act.  Those consumers may not suffer any ascertainable             
 loss of money or property, but they are `otherwise aggrieved' under           
 the consumer protection act, and they would have a cause of action            
 under the consumer protection act with this wording on lines 9 and            
 10, `or who is otherwise aggrieved.'"                                         
                                                                               
 MR. SCHWARTZ continued, "Additionally, under the current private              
 right of action section, a person may obtain their actual damages             
 or $200 for their entire case, whichever is greater, and they may             
 only get three times their actual damages if they can prove a                 
 willful or intentional violation.  The amendment would                        
 automatically triple the actual damages that would be awarded to a            
 consumer and would also give a consumer the greater of three times            
 their actual damages or $500 per violation.  So, even though it               
 looks like a small step up from $200 to $500, right now a consumer            
 who doesn't get his actual damages but gets $200 statutory damages            
 instead would get $200 for their entire case.  Under the amendment,           
 they would get $500 per violation."                                           
                                                                               
 MR. SCHWARTZ continued, "For example, someone with a black dot next           
 to their name gets ten calls from a telemarketer, each call being             
 a violation.  Under the current statute, they've suffered no actual           
 damages; so, they'd get only $200.  Under this amended statute,               
 since they've suffered no actual damages, they could get $500 per             
 telephone call, or $5,000.  So, that's how that might work."                  
                                                                               
 Number 2219                                                                   
                                                                               
 MR. SCHWARTZ reported that Sections 1 and 3 are housekeeping                  
 provisions to recognize other changes in the bill.  Section 4                 
 allows a person to bring an action for injunctive relief, which is            
 significant because of the state's inability, due to lack of                  
 resources, to obtain an injunction in every instance of a consumer            
 protection violation.  This would also encourage a private litigant           
 or a consumer group to engage in private enforcement of the                   
 statute.                                                                      
                                                                               
 MR. SCHWARTZ stated, "The section of the bill dealing with                    
 attorneys fees and costs, that's also part of Section 4, is very              
 significant because a prevailing plaintiff would be able to get an            
 award of full attorneys fees and costs and would only be subjected            
 to the payment of attorneys fees to a prevailing defendant if it              
 were shown that the plaintiff's suit was frivolous.  This amendment           
 would bring Alaska in line with the vast majority of states and ...           
 would, I believe, take us out of the same league as Mississippi."             
                                                                               
 MR. SCHWARTZ said his general comment about the bill is that it               
 would indeed encourage more private litigants to enforce their                
 rights under the consumer protection act, and it would generally be           
 a good thing for consumers.                                                   
                                                                               
 Number 2380                                                                   
                                                                               
 REPRESENTATIVE RYAN asked whether anything in this consumer                   
 protection law talks about due diligence on the part of the                   
 consumer.  He noted that a Persian saying found in the Old                    
 Testament says, "A buyer needs 100 eyes; a seller needs but one."             
 He asked, "Where is it that you are completely held harmless for              
 anything anybody hoodwinks you into, and the other person is the              
 only one that has any guilt?  Do you not have a responsibility to             
 be aware how you spend your money and to what agreements you make?"           
                                                                               
 MR. SCHWARTZ replied that most certainly, consumers should be aware           
 that there are a variety of business practices.  However, just                
 about every state has a consumer protection act.                              
                                                                               
 TAPE 97-48, SIDE A                                                            
 Number 0006                                                                   
                                                                               
 REPRESENTATIVE COWDERY commented that there are many things Alaska            
 has that other states don't, including Prudhoe Bay and the                    
 permanent fund.  Referring to "pyramid clubs," he said he receives            
 a letter at least once a year from somebody who is totally                    
 convinced it is workable, usually someone he knows.  He asked,                
 "Following up on Representative Ryan's comment, how do you handle             
 a situation like that?"  He also asked how this is different from             
 small claims court.                                                           
                                                                               
 Number 0125                                                                   
                                                                               
 MR. SCHWARTZ explained, "A consumer can sue under the consumer                
 protection act in small claims court.  Of course, the dollar                  
 recovery limit in small claims court is $5,000.  And in many                  
 instances, the consumer's actual damages will be much greater than            
 $5,000.  And so, that would bring the consumer into the area of               
 district or superior court.  So, small claims court is actually an            
 avenue of redress for consumers who have small claims, claims under           
 $5,000."                                                                      
                                                                               
 MR. SCHWARTZ pointed out that pyramid schemes are illegal.  A                 
 pyramid scheme of the worst variety is one where "spots on a chart"           
 are being sold, with no product involved at all.  In contrast,                
 there are multi-level marketing companies such as Amway that are              
 legal.  However, these companies may not work sometimes, and it may           
 depend on the motivation of the person who gets involved.                     
                                                                               
 Number 0262                                                                   
                                                                               
 CHAIRMAN ROKEBERG referred to new text in Section 2, beginning on             
 page 1, line 15, which says, "Nothing in this subsection prevents             
 a person who brings an action under this subsection from pursuing             
 other remedies available under the law, including common law."                
 Chairman Rokeberg said this is a rather unusual statement.  His               
 reading of it would be that a person could bring a cause of action            
 for anything allowable under statute; in addition, if there is any            
 other concept in common law, he could bring a cause of action on              
 that, whether or not it was codified in Alaska statute.  He asked             
 whether that is a correct interpretation.                                     
                                                                               
 MR. SCHWARTZ replied that he believes this last sentence in Section           
 2 is consistent with something in the consumer protection statute             
 at AS 45.50.471(c), which says, "The unlawful acts and practices              
 listed in (b) of this section are in addition to and do not limit             
 the types of unlawful acts and practices actionable at common law             
 or under other state statutes."                                               
                                                                               
 MR. SCHWARTZ said, "So, I guess the answer to the question is that            
 right now, a private litigant and the state, exercising the                   
 Attorney General's common law authority, may bring an action                  
 simultaneously under the state consumer protection act and under              
 the common law and pursue statutory and common law remedies.  So,             
 this sentence that you're focusing on here is consistent with, and            
 may be just an added clarification of, the ability of a litigant to           
 sue ... simultaneously under state law and common law."                       
                                                                               
 Number 0421                                                                   
                                                                               
 CHAIRMAN ROKEBERG asked whether that is under the consumer                    
 protection title or for any cause of action.                                  
                                                                               
 MR. SCHWARTZ said these amendments refer only to Alaska's own                 
 unfair trade practices and consumer protection act.                           
                                                                               
 Number 0449                                                                   
                                                                               
 CHAIRMAN ROKEBERG referred to page 2, lines 9 and 10.  He mentioned           
 Mr. Schwartz's reference to the "telephone situation" and the                 
 distinction that presently there must be an ascertainable loss or             
 property loss.  Section 3 deletes "the loss resulted" and inserts             
 "the cause of action arose."  Chairman Rokeberg asked whether that            
 is because if there is fraudulent activity but no actual loss, then           
 a cause of action would arise out of that activity.                           
                                                                               
 MR. SCHWARTZ affirmed that.  That change of language in Section 3             
 recognizes that persons who haven't suffered an ascertainable loss            
 of money or property, but who are otherwise aggrieved, could also             
 bring a cause of action.                                                      
                                                                               
 Number 0533                                                                   
                                                                               
 CHAIRMAN ROKEBERG referred to page 2, lines 27 and 28, which says,            
 "unless the court determines that the cause of action brought by              
 the plaintiff is frivolous."  He stated his understanding that                
 Alaska has no vexatious litigation statute or frivolous lawsuit               
 statute, except perhaps the recent tort reform bill.  He asked                
 whether that is correct.                                                      
                                                                               
 MR. SCHWARTZ said he isn't aware of such a statute, although in               
 other states this is a common provision.  It would have the effect            
 of encouraging private enforcement of the consumer protection                 
 statute.                                                                      
                                                                               
 Number 0627                                                                   
                                                                               
 HELEN BEIRNE testified via teleconference from Anchorage as an                
 aggrieved private citizen.  She recounted how a car was sold to her           
 fraudulently in 1994.  It had been listed in the paper as a 1993              
 model with 12,000 miles and a three-year warranty with one year               
 remaining.  Someone with her knew more about cars than she did, and           
 the car appeared to be in mint condition.  However, within four               
 days, it had significant mechanical problems, and she discovered              
 under the warranty that it had been in a major accident and was               
 unsafe.                                                                       
                                                                               
 DR. BEIRNE stated, "They agreed that many of the repairs that had             
 been made on the car by a local body shop here would have made it             
 not very discernible to someone, unless they put it up on a rack              
 and did a major inspection.  So, on advice of an attorney, I did              
 take it back to the gentleman and ask him if he would just take his           
 car back and return my money.  Of course, he would not and again              
 indicated that all he'd told me was true, that it was really a                
 family car and he couldn't afford to keep it, et cetera, et cetera.           
 This is a common story, I think, that all of you have heard."                 
                                                                               
 DR. BEIRNE continued, "When this failed, I did then start tracking            
 the car down and found that he had indeed purchased it from a                 
 salvage yard, at a very reduced price, and in conjunction with his            
 body shop had brought this up into what appeared to be absolutely             
 mint condition.  Other things that came to light was that he was              
 doing this frequently. ... It'd be difficult to say, but he had as            
 many as a hundred ads in the paper over the year and had many cars            
 listed under his name.  He was unlicensed."                                   
                                                                               
 DR. BEIRNE continued, "And in all cases, as I started contacting              
 these people, in most cases - there were people who were                      
 professional individuals - most of them didn't have the finances,             
 nor did they have the time, to actually pursue it.  There were two            
 or three who had sued him, and they dropped it because they                   
 realized after, I think, counsel from attorneys and others that               
 even if they won, they would indeed lose."                                    
                                                                               
 DR. BEIRNE continued, "And later on, ... I did choose to carry this           
 to a jury trial, which he requested, and I realized that these                
 individuals who work in these systems know all of the delay                   
 tactics.  They will take it to the very `nth' degree, and then                
 eventually people drop it.  They can't afford to spend the time,              
 the energy and the money to pursue it.  It appeared that after he             
 realized I was not going to do that -- and the reason I didn't is             
 it was in my first year of retirement as director of the                      
 Municipality of Anchorage's health department, and it wasn't the              
 way I would choose to spend my first year of retirement, but I                
 thought I would pursue it."  Dr. Beirne said a young woman attorney           
 contributed a great deal of time, and she also had the moral                  
 support of Mr. Gilmore.  In addition, she'd contacted the Office of           
 the Attorney General.                                                         
                                                                               
 Number 0853                                                                   
                                                                               
 DR. BEIRNE reported that she'd won that case, being awarded $25,000           
 by the jury, to repay her for what she'd put into the car, plus               
 attorneys fees and fixing up other cars for transportation, and so            
 forth.  Her interest in this bill arises from the fact that even              
 after judgment, it took two years to work it through the system.              
 As soon as this individual had realized he wouldn't win, he'd                 
 divested himself of all his earnings, funds and accounts.                     
                                                                               
 DR. BEIRNE said the jury, in its wisdom, had asked the judge                  
 whether this man could resell the car if he got it back, since Dr.            
 Beirne hadn't wanted it; the judge had said yes, he could resell              
 it.  "So, they gave the car to me, for what it's worth, because               
 they didn't want him to have it," she noted.                                  
                                                                               
 DR. BEIRNE indicated the chance of collecting anything once a case            
 is settled is almost nil if the defendant has been working the                
 system for a long time.  "Also, you can't stop them, under the                
 present law, from going out and doing it, even without a business             
 license," Dr. Beirne said.  She noted that some of these issues are           
 addressed in the bill, including the increase to $500 and the                 
 ability of a person to obtain an injunction prohibiting a seller or           
 leaser to continue to engage in the unlawful act; she believes                
 these will be of value.                                                       
                                                                               
 Number 0983                                                                   
                                                                               
 DR. BEIRNE said, however, she believes AS 45.50.537 will probably             
 be of the greatest assistance to some who chooses to pursue it.  It           
 appears that there will be some financial assistance, as long as it           
 is not a frivolous case.                                                      
                                                                               
 DR. BEIRNE advised members that in the process, she'd learned a               
 great deal.  It appears that many people pick up salvaged vehicles;           
 some had testified on behalf of the man who sold her the car.  As             
 for "owner beware," she believes it is difficult for even fairly              
 astute average citizens to determine when they are being                      
 fraudulently involved.  Dr. Beirne would like to see the bill pass,           
 as she believes some of the relief would be helpful.                          
                                                                               
 Number 1050                                                                   
                                                                               
 STEPHEN CONN, Executive Director, Alaska Public Interest Research             
 Group (AKPIRG), testified via teleconference from Anchorage.  He              
 stated, "I think Representative Dyson is doing us all a major                 
 service by this bill.  As you may know, we have tracked the state             
 of consumer protection for at least a decade at AKPIRG.  We just              
 completed a research report, and there is no question that the                
 current state of affairs is that the private citizen must be armed            
 with the legal resources to go forward, if they do have the guts              
 and the stamina, as Dr. Beirne had, not only on her own behalf but            
 to deal with a person who, as she indicated, has been selling                 
 hundreds of these vehicles to unsuspecting consumers, "unbonded,              
 unlicensed, cheating the honest car dealer as much as the honest              
 consumer."  Had Dr. Beirne had private injunctive relief, as set              
 forth in the bill, she could have stopped this guy cold.                      
                                                                               
 MR. CONN indicated that while the state was once the chief consumer           
 protector, with vast resources, now people like Dr. Beirne carry              
 the torch for all consumers.  He applauded the sponsor for coming             
 up with a simple, easy bill that is carefully crafted to allow                
 people like Dr. Beirne to go forward and get some justice for                 
 herself and others in the marketplace.                                        
                                                                               
 Number 1172                                                                   
                                                                               
 CHAIRMAN ROKEBERG welcomed Representative Croft to the table.  He             
 called on Les Gara and Jim Forbes to testify via teleconference,              
 but he was informed that they'd had to leave.  He noted that Dr.              
 Beirne was a former member of this body.                                      
                                                                               
 Number 1225                                                                   
                                                                               
 RICK GILMORE testified via teleconference from Anchorage as a                 
 private citizen.  He had formerly been president of the Better                
 Business Bureau of Alaska, for four years, during which time they             
 saw numerous egregious cases.  He indicated he'd like to throw his            
 full support behind this bill.  He commended Daveed Schwartz and              
 his staff for their work despite inadequate funding.  He believes             
 this common sense bill can return some power to consumers.                    
                                                                               
 MR. GILMORE referred to comments about due diligence and mentioned            
 the billions of dollars in telemarketing fraud yearly.  He stated,            
 "These guys are very, very well educated in what they do and how to           
 take advantage of people."  While he agrees education is needed,              
 these perpetrators will prosper and bilk Alaskans out of millions             
 of dollars a year without legislation such as this.                           
                                                                               
 Number 1283                                                                   
                                                                               
 REPRESENTATIVE RYAN restated his beliefs about due diligence and              
 personal responsibility.                                                      
                                                                               
 MR. GILMORE replied that he wasn't denying that at all.  However,             
 having dealt with many of these "bad guys" over the years, he'd               
 found they are very, very sophisticated in what they do; in some              
 cases, even the most prudent people could fall into their pattern             
 of fraud.                                                                     
                                                                               
 Number 1323                                                                   
                                                                               
 REPRESENTATIVE COWDERY asked Mr. Gilmore to comment on senior                 
 citizens in Anchorage being vulnerable to this type of thing.                 
                                                                               
 MR. GILMORE indicated that happens nationwide.  For example, he'd             
 dealt with an 83-year-old Ketchikan woman who'd been bilked out of            
 her entire life savings, more than $87,000, by a Las Vegas                    
 telemarketing company over a three-year period.  Unfortunately,               
 she'd passed away; her daughter discovered the fraud and reported             
 it to the Better Business Bureau.  Mr. Schwartz and Mr. Gilmore had           
 worked with the attorney general's office in Nevada, which was                
 going after this guy.  "But unfortunately, they told us up-front              
 that because the woman was deceased and the fact that they could              
 find no assets for this guy, there wasn't much recourse," he said.            
                                                                               
 Number 1374                                                                   
                                                                               
 CHAIRMAN ROKEBERG requested Mr. Gilmore's opinion about the need              
 for this law and the ability of the Better Business Bureau to                 
 adequately protect consumers in Alaska.                                       
                                                                               
 MR. GILMORE said he wasn't trying to toot his own horn, but much of           
 that has been lost since he is no longer there.  He doesn't know              
 what direction the organization is now taking.  He suggested that             
 Mr. Schwartz might be able to answer that.                                    
                                                                               
 Number 1407                                                                   
                                                                               
 MR. SCHWARTZ pointed out that the Better Business Bureau, for all             
 of its fine efforts, is not an enforcement agency.  It can try to             
 persuade businesses to resolve consumer complaints, but if the                
 businesses don't want to resolve them, nothing short of enforcement           
 will cause a violation of the law to be corrected.  He cited a                
 recent case in which he'd obtained a permanent injunction;                    
 consumers had been totally fooled by a local Anchorage tire and               
 auto parts retailer who sold, as new tires, hundreds of used tires            
 covered with new rubber on the treads and sidewalls.  Although the            
 consumers carefully shopped around to different locations for the             
 best price and quality, no amount of care on their part would have            
 clued them in.  "So, we had to step in and enforce the law, and we            
 actually did; and we're getting refunds for over 150 people and               
 over $50,000 in refunds," he stated.  That is an example where the            
 Better Business Bureau wouldn't have been able to get that kind of            
 comprehensive relief for consumers.                                           
                                                                               
 Number 1499                                                                   
                                                                               
 MR. GILMORE reported that in addition to working with the Office of           
 the Attorney General and helping to identify some of these                    
 egregious things, they'd tried to educate people.  But because they           
 only had offices in certain parts of the state, the scope was very            
 limited.  He believes that should be taken into consideration.                
                                                                               
 Number 1549                                                                   
                                                                               
 PEGGY MULLIGAN, Capital City Task Force Member, American                      
 Association of Retired Persons (AARP), came forward to testify,               
 advising members that she would provide her written testimony and             
 an AARP model bill.  Referring to Representative Ryan's "100 eyes"            
 comment, she said they'd received $20,000 from the national AARP              
 and money from the western region, which they planned to use for              
 educational purposes, their top priority activity for the summer.             
                                                                               
 MS. MULLIGAN stated, "We do support House Bill 203.  Since the                
 Department of Law's Consumer Protection Section was eliminated in             
 the late 1980s, Alaskan consumers have grown increasingly                     
 vulnerable, costing an estimated $10 million a year.  We feel that            
 this bill empowers Alaskans to fight back fraud, and it also                  
 empowers citizens to be able to attract attorneys.  We intend to              
 spend the summer educating seniors and other Alaskans of current              
 fraud practices in the state, collect evidence of fraud attempts in           
 the state.  We'll work with other groups to help Alaskans become              
 aware of telemarketing and consumer fraud and such other                      
 activities, as may seem appropriate."                                         
                                                                               
 MS. MULLIGAN continued, "I know that Representative Ryan thinks               
 that it's strange that people can be conned into a telemarketing              
 fraud.  However, they are very sophisticated, and it is not always            
 that easy to identify.  One of the things they suggest is that in             
 the first minute of a call, you insist that the caller give his               
 name, the company he represents, what he is selling, what the item            
 costs, the telephone number, the fax number, the location and the             
 identity of this company.  And I think that if you did that, if we            
 can educate people to do that, in many times, you will see that who           
 you have on the line is not ... an honest person."  She concluded             
 by saying the AARP certainly supports this bill, as well as                   
 Representative Croft's sponsor substitute for HB 49.                          
                                                                               
 Number 1682                                                                   
                                                                               
 CHAIRMAN ROKEBERG commented that he is a member of the AARP.  He              
 asked whether anyone else wished to testify, then announced he                
 wasn't closing the public hearing.  He stated his belief that it is           
 an excellent bill in its intent; however, he is uncomfortable with            
 some provisions.  His biggest concern is that although this gives             
 the right to citizens to protect themselves, he sees a glaring                
 potential for abuse.  He asked Mr. Schwartz and Representative                
 Croft to address that.  Referring to Representative Ryan's                    
 comments, he said it is sometimes difficult to draw the line                  
 between a bad decision and what is fraudulent.  He noted the                  
 previous requirement of having a demonstrable loss and suggested              
 they were lowering the proof of damage or potential damage.  He               
 believes there is a need for that but it still concerns him.                  
                                                                               
 Number 1788                                                                   
                                                                               
 MR. SCHWARTZ responded that he doesn't anticipate any abuse of the            
 consumer protection enforcement based upon this bill.  Some of                
 these provisions are not unlike provisions available in other                 
 states, and he hasn't seen the kind of abuse that one might fear.             
 It would still take a lot of effort to sue under the consumer                 
 protection act, and any attorney who would seek to sue under the              
 consumer protection act is going to have to meet the burden of                
 proof established by the Alaska Supreme Court in State vs. O'Neill            
 Investigations and its "progeny."                                             
                                                                               
 MR. SCHWARTZ said he believes Alaska case law has set some                    
 standards.  In addition, the consumer protection statute itself               
 says the courts are to be guided by the decisions of the federal              
 trade commission.  There is a huge body of well-settled law under             
 the federal trade commission act concerning what constitutes an               
 unfair and deceptive act or practice.  Therefore, attorneys suing             
 under this particular statute will be held to that burden of proof            
 and still be put to the test, and it will not be a "slam-dunk" case           
 or a lowering of standards of burdens of proof in order to make               
 that a violation.  "What it does do is it encourages more private             
 citizens to enforce their rights through the consumer protection              
 act in an area in which, indeed, the state's resources are not what           
 they once were," he concluded.                                                
                                                                               
 Number 1881                                                                   
                                                                               
 CHAIRMAN ROKEBERG asked Representative Croft to respond to the                
 concerns he himself had raised about potential abuse of the powers            
 given to an individual to bring a cause of action without any loss.           
 For example, would it be up to the courts to determine first                  
 whether the activity was unfair?  Was there a statutory burden to             
 ensure the activity was in fact unfair or deceptive?                          
                                                                               
 REPRESENTATIVE CROFT asked whether that was the main concern.                 
                                                                               
 CHAIRMAN ROKEBERG indicated it was that for starters.                         
                                                                               
 Number 1926                                                                   
                                                                               
 REPRESENTATIVE CROFT explained that there is a rather heavy burden            
 to show fraud.  He asked Mr. Schwartz to correct any misstatements,           
 then indicated one must show that the person knew, or should have             
 known, that something wasn't as it was represented.  Fraud is                 
 usually one of the most difficult things to show in civil actions.            
 The provision for a minimum amount of damage and removing the                 
 ascertainable loss is to protect when there have been all the                 
 elements of fraud, but without a physical loss.  Representative               
 Croft mentioned Dr. Beirne's case.  He said even if there is no               
 physical loss, one should be able to stop the action and, in some             
 cases, punish it.                                                             
                                                                               
 Number 2000                                                                   
                                                                               
 MR. SCHWARTZ said when he'd mentioned the unwanted telephone                  
 solicitation section of the consumer protection act and how it had            
 been amended, Representative Croft was out of the room.  He                   
 restated that that section of our statute allows a person who has             
 a black dot next to his or her name in a residential telephone                
 directory to have a cause of action under the consumer protection             
 act if hounded by a telemarketer.  Even if that consumer makes no             
 purchase, he or she is aggrieved under the consumer protection act,           
 despite having suffered no ascertainable loss of money or property.           
 Under this bill, that consumer would be allowed to recover                    
 statutory damages of $500 per violation, because there were no                
 actual damages.                                                               
                                                                               
 MR. SCHWARTZ pointed out that a person seeking an injunction under            
 Section 4 would still have to meet the burden of proof for                    
 obtaining injunctive relief, showing irreparable harm and a                   
 probability of success on the merits.  That person would be held to           
 the standards of proof established under Alaska case law, which are           
 not always easy to meet, as a judge will look at the evidence very            
 closely before enjoining what looks to be unlawful conduct.                   
                                                                               
 Number 2078                                                                   
                                                                               
 CHAIRMAN ROKEBERG asked what statutory protections a business                 
 person has from a frivolous action, either for injunctive relief or           
 as a further cause of action for damages.                                     
                                                                               
 MR. SCHWARTZ said currently, a business person who is on the wrong            
 end of a lawsuit but who prevails can obtain reasonable attorneys             
 fees and costs.  Under this bill, even, a business that is the                
 victim of a frivolous lawsuit could still obtain reasonable                   
 attorneys fees and costs under the court rules and case law.  That            
 is one significant protection that our system has provided.                   
                                                                               
 MR. SCHWARTZ stated, "I think there's a real disincentive on the              
 part of consumers to bring an action that is going to appear to be,           
 to an attorney, frivolous.  I think there's even a disincentive               
 right now to bring meritorious actions, because of the way in which           
 the law is worded, which doesn't provide a lot of incentive for               
 private litigation."                                                          
                                                                               
 Number 2138                                                                   
                                                                               
 CHAIRMAN ROKEBERG referred to the added section for attorneys fees            
 and costs.  He asked whether Mr. Schwartz was suggesting that if              
 they added "defendant" along with "plaintiff," that is the existing           
 case.  He asked, "Or would that be necessary to give both parties             
 equal footing as far as whoever prevailed should get the award?"              
                                                                               
 MR. SCHWARTZ indicated the law is currently worded so that the                
 prevailing party can obtain reasonable attorneys fees and costs.              
                                                                               
 Number 2146                                                                   
                                                                               
 CHAIRMAN ROKEBERG asked why this is in the bill, then.                        
                                                                               
 MR. SCHWARTZ explained that this bill would change the existing               
 state of affairs so that a prevailing plaintiff could get not only            
 reasonable Rule 82 fees, which amount to about 20 percent of the              
 attorneys fees; rather, the plaintiff could get full reasonable               
 attorneys fees and costs when prevailing over a defendant.                    
 However, the plaintiff would only be subjected to paying the                  
 defendant's attorneys fees if the plaintiff lost and the suit was             
 shown to be frivolous.                                                        
                                                                               
 MR. SCHWARTZ noted that this amendment to the attorneys fees and              
 costs section of the consumer protection statute would bring Alaska           
 in line with the vast majority of states' consumer protection acts            
 now.  According to the national consumer law center, Mississippi is           
 the only other state with an attorney fee statute similar to                  
 Alaska's, in which a plaintiff losing a consumer protection case              
 would have to pay reasonable attorneys fees and costs to a                    
 defendant.                                                                    
                                                                               
 Number 2205                                                                   
                                                                               
 CHAIRMAN ROKEBERG said he finds it disturbing.  He asked, "But                
 you're suggesting this language is consistent with the norm                   
 nationally?"                                                                  
                                                                               
 MR. SCHWARTZ said that is correct.  He stated, "Not only did I                
 survey the other statutes, but I did check with the national                  
 consumer law center, and that is indeed the case."                            
                                                                               
 Number 2223                                                                   
                                                                               
 REPRESENTATIVE CROFT referred to earlier discussion of vexatious              
 litigation and said, "Right now, for a frivolous lawsuit, there are           
 substantial penalties.  You're right:  There's more coming."                  
                                                                               
 CHAIRMAN ROKEBERG said, "For attorneys, not plaintiffs or                     
 defendants."                                                                  
                                                                               
 Number 2244                                                                   
                                                                               
 REPRESENTATIVE CROFT replied that under Civil Rule 11, the party is           
 responsible for them as well; it is anyone who signs the pleading.            
 This norm is appropriate because these are, by definition, injured            
 people with a claim that they've been defrauded.  They are often at           
 battle with organizations that are difficult to find or difficult             
 to isolate.  While he appreciated the concern for the legitimate              
 business that could be on the wrong end of this, he emphasized that           
 the burden of proving fraud is extremely difficult.  It is not like           
 a normal negligence suit.  It requires an intentional act to                  
 defraud someone.  Therefore, all the hurdles are there in the                 
 standard for the injunction or the standard for criminal fraud.               
                                                                               
 Number 2308                                                                   
                                                                               
 CHAIRMAN ROKEBERG responded that it is the charge of this committee           
 to make sure that the commerce and labor activities of the state              
 are carried out in due course, without anything infringing upon               
 them.  He said some of his questions may more properly belong in a            
 judiciary committee.  However, his primary concern is the level               
 playing field, "and the ability and the effect on business activity           
 without some countervailing force."                                           
                                                                               
 CHAIRMAN ROKEBERG asked Mr. Schwartz:  If a suit was found to be              
 frivolous and the defendant prevailed, would the award of fees be             
 based on Rule 82 or be for full fees?                                         
                                                                               
 Number 2363                                                                   
                                                                               
 MR. SCHWARTZ replied that if the defendant were able to show that             
 the suit was frivolous, then according to Section 4 of the bill,              
 which amends the consumer protection statute, Rule 82 attorneys               
 fees and costs would probably be awarded.                                     
                                                                               
 CHAIRMAN ROKEBERG suggested there wasn't a level playing field.               
                                                                               
 MR. SCHWARTZ pointed out that consumers generally don't have a                
 level playing field when it comes to dealing with businesses that             
 are out to deceive them.                                                      
                                                                               
 CHAIRMAN ROKEBERG said he was talking about a finding of                      
 "frivolousness," looking at the language of the bill.                         
                                                                               
 MR. SCHWARTZ replied that he wasn't sure what else to add, other              
 than that he believed Rule 82 attorneys fees would result if the              
 defendant could show that the plaintiff's suit was frivolous.                 
                                                                               
 Number 2419                                                                   
                                                                               
 CHAIRMAN ROKEBERG stated his understanding that a plaintiff who               
 prevailed would receive full attorneys fees.  However, if there was           
 a finding of a frivolous lawsuit, the defendant would only be                 
 awarded Rule 82 legal fees.  He asked whether that is correct.                
                                                                               
 MR. SCHWARTZ said yes and added that the rationale is to encourage            
 more private litigation under the consumer protection act.  There             
 has not been a lot of private litigation under the consumer                   
 protection act thus far.                                                      
                                                                               
 CHAIRMAN ROKEBERG submitted that they were giving a tool to                   
 consumers to bring their private cause of action, an enormous                 
 expansion of the ability of the consumers to protect themselves and           
 the rest of the public.  "And I agree with the premise of the bill            
 in that regard," he said.                                                     
                                                                               
 TAPE 97-48, SIDE B                                                            
 Number 0006                                                                   
                                                                               
 CHAIRMAN ROKEBERG continued, stating his belief that they are                 
 granting a significantly greater power to the plaintiff than to the           
 defendant.  He specified that he wasn't looking at the legal                  
 aspects but at "the basis of the bill before us right now."  He               
 said his concern was directed more to the sponsor.                            
                                                                               
 MR. SCHWARTZ commented that the defendant could also bring a                  
 lawsuit for abuse of process if the plaintiff was found to have               
 brought a frivolous lawsuit, which may be another protection for a            
 defendant.  He next referred to the concept of one competitor                 
 trying to gain an unfair advantage over another.  He said                     
 businesses have not often invoked the consumer protection act as a            
 tool to fight other businesses; he didn't know whether this would             
 encourage that or not.  However, he suspects that the vast majority           
 of litigation under this statute would continue to be on the part             
 of end-use consumers who are purchasing products from retailers,              
 rather than a lawsuit by one business against another.                        
                                                                               
 CHAIRMAN ROKEBERG suggested in the dog-eat-dog business world,                
 additional tools without "sideboards" on them could be misused for            
 business purposes, not just consumer protection purposes.                     
                                                                               
 Number 0079                                                                   
                                                                               
 REPRESENTATIVE GENE KUBINA noted that Chairman Rokeberg is on the             
 House Judiciary Standing Committee.  He asked whether perhaps that            
 issue could be addressed there.                                               
                                                                               
 CHAIRMAN ROKEBERG suggested there are other things they could                 
 address there.  He said if the sponsor looked at this and could               
 overcome his concerns, he'd be happy to bring it back up.  He                 
 agrees with the concept of the bill.  But while he could support              
 giving a tool to the public, he wants to ensure that it is drafted            
 so it has no deleterious effect on business.  "We want to get the             
 rascals; we don't want to interrupt commerce," he said.                       
                                                                               
 CHAIRMAN ROKEBERG stated his understanding that Alaska has no                 
 vexatious litigation statute.  He said, "If Representative Croft              
 wants to bring to this committee some examples of frivolous                   
 activities being in the courts, this committee would be real happy            
 to see it actually happen.  If you ... cite me some examples, then            
 I'm going to be a lot more comfortable."  He suggested the bill               
 should speak to that more specifically and give a little more                 
 balance, at the very least an amendment to provide reasonable fees            
 for both parties if the lawsuit was found to be frivolous or                  
 perhaps intended to infringe upon commerce, which would be even               
 beyond frivolous.  He noted that many times cases are brought with            
 the hope of settlement, which he characterized as a form of legal             
 extortion.  (HB 203 was held over.)                                           

Document Name Date/Time Subjects